We are happy to provide you with prompt, courteous customer service during your warranty period. To submit a service request, please email warranty@homewayhomes.com. Include a detailed description of the service you are requesting and also the phone number you can be reached at. We will respond to your request and set up an appointment. We kindly remind you that per our Limited Warranty, drywall and caulking due to dry down and settling will only be repaired one time.